Namola Communities: all you need to know

Everything you need to know about Namola Communities

What is Namola Communities? 

"Namola Communities" is a feature built into the Namola app that allows the residents of that area, or the members of that group/company to stay informed and share useful safety information about their community. 

Community members can post, share and even comment on safety-related incidents as well as report any irregular behaviour within their immediate area. Their emergency SOS's can also be pushed directly through to their Communities, to allow for immediate community response. Community admins can create, manage and invite community members to their community group. 

Who is Namola Communities built for? 

Namola Communities is built for every South African who wants to live in a safe environment, and who wants to ensure that others can stay safe in that environment as well. It is built so that South Africans can feel safe in their communities through the sharing of important safety information, ultimately allowing everyone to see what's happening in their communities and keep their local area safe.

Why has Namola introduced Communities?

Namola's focus has always been on peace of mind, keeping you and your loved ones safe, and getting you help as quickly as possible, when it is needed. Through Namola Communities, every South African can now play a proactive roll in the safety of themselves and those around them, by making their community a safer place to live.

Looking after those nearest to you is nothing new to South Africa, and neighbourly support, assistance, and information sharing - to keep a neighbourhood informed - is already so strongly entrenched in so many communities. Namola Communities simply allows it to take place in one central platform online, all whilst using all the benefits that technology affords us.

How to use Namola Communities for community safety

There are two key ways to use Namola Communities for community safety:

  1. Post-safety-related information.  Post anything that may be of interest to fellow community members ( suspicious behaviour, incidents, emergencies or the like) using photo's or text. Other admins or members can then comment on, share or respond to these posts or reports. 
  2. Report an emergency with your Namola App.  As always,  the Namola App will send an alert to the Namola Control Room, and the user will receive a call back from a Namola Operator, within seconds to confirm the emergency and to send help. In addition to this, you can now choose to post SOS events to your communities, with the exception of "Sensitive" and "Test" incidents, which will never be posted to communities.

Benefits of Namola Communities

  • It's a free way for a community to come together to work as one to make their neighbourhood a safer place to live, work and travel in.
  • Personalised and relevant information. Your Namola Community is run by your neighbours and your community members. As a community member, your newsfeed will contain only information relevant to you and your area.
  • You manage your community. If you want to create a community, you set the rules for that community. You get to decide who can join, and who can't as well as remove troublesome people from your groups. With Namola Communities, you run your Community. Your way. Inside Namola.
  • Help, fast! When you have an emergency incident, those nearest to you - who are able to help - will immediately know, and are likely to be the quickest to come to help you.

  • You manage your engagement. Members are not forced to see their screen fill up with comments that you do not wish to see. Members can choose when to engage, and when to step away.
  • Supported and trusted. As always,  the Namola App will send an alert to the Namola Control Room, and the user will receive a call back from a Namola Operator, within seconds to confirm the emergency and to send help, but you will also receive additional help from community members. 

Who can set up a Namola Community?

Anyone can, but these are the guidelines we suggest that you follow: 

TYPES OF COMMUNITIES

Types of communities that you can create

1. Neighbourhood Watch Group

2. Public Broadcast

3. Company Broadcast

Who can create these groups

Neighbourhood Watch Group

Local Government 

Someone using Namola for a company 

Who can join

Invited members - Admins need to approve members

Anyone

Invited members - Admins need to approve members

Who can discover your community?

People who are geographically nearby

People who are geographically near by (This is just a cool way to see communities around you.)

Members can only join with an invitation (link/QR code)

Who can post in the group

All members

Admins only

Only admins

Who can comment on posts

All members

All members

All verified members

How do you know joining a Community is safe? 

Just as you would only join a WhatsApp group or Facebook group that you trust, you should only join a Community that you trust. We encourage existing safety initiatives in neighbourhoods to start Communities, and advertise these to the residents. Search for your local Communities on Namola, or ask a member of your local CPF/NHW/Local safety initiatives to start a Community if none exists yet!

The future is exciting

Namola Communities is Namola... and so much more. We have provided you with a space to empower yourselves, to run your Community your way, to take control back into your own hands, for free. What is more though, is we will also still be there to help when you ask for it.

If you are interested in starting your own Namola Community in your community, please click here to reach out to us, or read our article: Namola Communities: Getting started.

 

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