- Help Centre
- DStv
- FAQ's
I am unable to add Namola to my DStv bill?
If the Namola app is unresponsive when trying to add to your bill, please contact Namola directly (https://support.namola.com/ or email them on hello@namola.com)
If you received an error message when trying to add Namola to your bill, please contact DStv for assistance.
There are a number of reasons why you may not be able to add Namola to your bill including :
- There is already an active Namola subscription on the account number entered
- DStv pay tv subscription is not active, or account is in arrears
- DStv pay tv subscription is paid annually
Our team will help identify the problem and assist you.