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Namola Watch: Signing up to be a responder

All there is to know about signing up for Namola Watch, including the documents needed to sign up and what to expect during the COVID-19 South African lockdown

Signing up for Namola Watch:

  1. Download the Namola Watch responder app.
  2. Fill in the required information. 
  3. Upload your ID/Drivers licence
  4. Wait for a call

Anyone that is registered and qualified to assist in an emergency can sign up for the Namola Watch app.


Documents needed to signup to be a Namola Watch responder: 

We need to ensure that the responders that we are sending to incidents are accredited and have the necessary skills and training to do what is needed at the scene. The privacy of our users is also of the utmost importance. Due to the fact that the Namola Watch app gives responders sensitive information about an emergency, it is imperative we know who we are sending this information to. We, therefore, need the following:

  • A copy of your ID
  • An outlined service area map or geofence (preferably in a KML format) or list of suburbs that your organisation services: 
    • Creating a geofence:
      Namola Watch ensures that it cuts down the time it takes for a responder to be informed of incidents reported in their response areas. Namola therefore only alerts responders that are relevant to their respective and predetermined service footprint. You can create a KML file by watching the following tutorial:

  • Documents below dependant on the nature of your organisation:
    • Neighbourhood Watch organisation/Patrollers
      • A copy of your NHW constitution.
      • CPF
        • CPF card (with the official squad name)
      • SAPS, Law enforcement, Traffic Officer 
        • Appointment card/certificate 
    • Armed Response
      • PSIRA card
      • Firearm competency certificate (if registered as Armed Response)
    • Paramedic
      • HPCSA certificate
    • Fire and Rescue
      • Appointment certificate 

    Signing up to be a Namola Responder during the COVID-19 South African lockdown

    Please note: Being a Namola Watch responder does not automatically exempt you from lockdown. Should you be in doubt on whether you fall into the essential services category, please liaise with your local SAPS station.

    Please take note of the responders who can respond to an emergency during  the lockdown: 

    • Public emergency services such as police, fire & rescue and government ambulances.
    • If you are a member of a formally registered organisation that falls under the President’s directive as an essential service, such as private security and EMS.
    • Neighbourhood Watch Groups (NHW) and Community Policing Forum (CPF) members must not patrol during the lockdown. During this time, it is very important for NHWs and CPFs to liaise closely with their local police stations, and support the work that SAPS is doing.

    Didn't find what you were looking for? Email our support desk or send us a WhatsApp to 076 6205025