Introducing Namola’s New Plans: Safety for Everyone, Everywhere

At Namola, we believe safety is a basic human right, not a luxury. Whether you’re commuting, at home, or exploring, you deserve to know that help is just a tap away.

Emergency needs aren't one-size-fits-all. Some need a simple way to test the waters, others need a bridge to public services, and many require the lightning-fast speed of private response.

To ensure every South African has a safety net that fits their life and budget, we’ve evolved. Our new tiers ensure that cost is never a barrier to being helped.

Introducing our three new tiers: Free, Essential, and Plus.

Free Plan

Safety Awareness & Exploration

It’s designed for those new to Namola who want to see how the technology works without any commitment.

• Ability to explore the app’s interface and features.
• 1 Test Alert to experience the flow of an emergency signal.

Note: This plan does not include live dispatch or control room coordination.

Essential Plan

Active Support via Public Services

For those who want a professional "guardian angel" to navigate complex emergencies for them.

• 24/7 Namola Response Centre: A real human on the line when things go wrong.
• Public Service Coordination: We contact SAPS, Fire, or Public Ambulance services on your behalf.
• Incident Tracking: We secure a verified reference number and stay in touch until help arrives.
• Private Escalation: If you have medical aid or are willing to pay for private dispatch, we can bridge that gap instantly.

Plus Plan

The Ultimate Safety Net

When seconds count, Plus provides the fastest possible intervention.

• Private Armed Response: Direct dispatch of our nationwide network of private security partners.
• Private Medical Services: Immediate dispatch of private ambulances.
• Priority Status: The fastest response times (averaging ~8 minutes).
• Full Coverage: Total peace of mind with no hidden dispatch costs.
• Silent dispatch: If you are unreachable, we will dispatch private security personnel to your live location.

Which Plan Fits Your Life?

* Paid Escalation Available 

We’ve seen how timely support saves lives. We’ve also seen how many people feel excluded from safety services. These plans change that, because everyone deserves to feel safe and help should always be within reach.