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How can I communicate with the Namola Operator during an open incident?

Subscribe then comment in Incident Log

If you wish to participate during an open incident and need to communicate with the assigned Namola operator, then comment in Incident Log.


Follow these steps:

  • Open your Namola Watch for Responders app
  • Select Incidents (at the bottom of your screen)
  • The screen will be divided into Open and Recent 
  • Choose the Open incident you wish to subscribe to
  • Scroll to the bottom and click on Subscribe
  • Scroll up and Tap on Incident Log
  • Type a comment and send


NB! If you or one of your team members are making their way to the scene, make sure you or your team member Subscribe to the open incident. 


Need some more help?  Email our Watch desk at safety@namola.com or send us a WhatsApp to 076 620 5025